Contact information

Hi there! We'd love to hear from you. Whether you have a question about a product, need assistance with an order, or simply want to say hello, our team is here to help.

Support Email
support@thepetzzy.com

Phone
+1 (323) 366-5142

Business & Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM PST
Closed on weekends and U.S. federal holidays.

Fulfillment Center Address
10385 San Sevaine Way, Suite B
Jurupa Valley, CA 91752
United States

Response Time
We aim to respond to all inquiries within 24–48 business hours. For urgent matters, please call us during business hours.

Thank you for being part of The Petzzy family!